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ServiceDesk Plus MSP3Mins Read

ServiceDesk Plus MSP 9.3 : Better dashboards, project templates, and more

By LeAnnAug 23, 2017

ServiceDesk Plus2Mins Read

[Free webinar]  ITSM metrics vs ITSM analytics: What it takes to connect the dots in your IT support 

By ashwinram.rAug 18, 2017

Unified service management2Mins Read

Survey reveals 82 percent of ITSM professionals believe IT jobs will get harder

By ujjwal.s@zohocorp.comAug 17, 2017

ServiceDesk Plus2Mins Read

Live Chat leads new feature lineup in ServiceDesk Plus update

By ujjwal.s@zohocorp.comJul 25, 2017

ServiceDesk Plus2Mins Read

Webinar: Spearhead business innovation from your IT service desk

By aparna.ta@zohocorp.comJul 13, 2017

SupportCenter Plus1Mins Read

SupportCenter Plus 8.1: New features for top-notch support

By LeAnnMay 12, 2017

ServiceDesk Plus MSP2Mins Read

ServiceDesk Plus MSP 9.2 integrates with Zoho business apps to power up your IT help desk

By LeAnnApr 19, 2017

ServiceDesk Plus2Mins Read

ServiceDesk Plus 9.3 rolls out with exciting new features for your IT help desk

By ujjwal.s@zohocorp.comFeb 17, 2017

ServiceDesk Plus4Mins Read

Are you feeling the heat from your ITSM vendor?

By aparna.ta@zohocorp.comFeb 1, 2017

ServiceDesk Plus4Mins Read

8 KPIs that every IT help desk needs to know – KPI 8: Software asset utilization rate

By ashwinram.rJan 27, 2017

ServiceDesk Plus3Mins Read

8 KPIs that every IT help desk needs to know – KPI 7: Cost per ticket

By ashwinram.rDec 23, 2016

ServiceDesk Plus3Mins Read

8 KPIs that every IT help desk needs to know – KPI 6: SLA compliance rate

By ashwinram.rNov 21, 2016